In Safe Hands -
Travel with Confidence
Information from the Operator - Santa's Lapland

Travel restrictions are starting to lift around the world, which means that long-awaited magical family holiday may now be a reality. Some of you are starting to think about the trip you’ve already booked to Santa’s Lapland; others are starting to talk about booking one. Either way, we’ll share with you everything we’re doing to make your families trip to see Santa as safe as possible.
 

  • Peace of mind that your money’s safe.

  • Our extra safeguards for your holiday.

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Your Money's Safe

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COVID-19
REFUND PROMISE

If things change and we have to cancel your holiday because of Covid-19, you can pick another date, or get a full refund.

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WE'RE IN A
STRONG POSITION

We’re part of a much bigger family of businesses. Our parent company is a large Swiss supermarket and retailer called Migros, so as a group, we’re stronger together.

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LOW DEPOSIT

Reserve your holiday for just £150pp, when you book before the end of September. Your final balance will be due 12 weeks before departure.

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SNOW GUARANTEE

Seeing Lapland in the snow is all part of the experience, so if we decide that there’s insufficient snow you can amend your travel dates within the same season or get a full refund.

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ABTA & ATOL PROTECTION

These schemes are backed by the government, so whatever happens, your money is protected.
 

With You Every Step

of the Way

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PREPARING FOR YOUR HOLIDAY

We’re available for any advice while you’re thinking about booking, or preparing to go away. Just call us and we’ll help.

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WHILE YOU'RE AWAY

When you’re in Lapland, our local staff will be there to support you if you need it. You’re never on your own.
 

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TRUST & EXPERTISE

For over 15 years we've been sending families on magical trips to see Santa, so we have the knowledge to make this a trip of a lifetime. 

Useful information about travelling from the UK

 

Be prepared with Covid-19 Travel Insurance

We would highly recommend that you take out additional Covid-19 travel insurance. Many travel insurance policies will no longer cover you as standard if your holiday is disrupted due to Coronavirus, but there are new policies and add-ons appearing on the market that will. Look for ones which will cover you in the event of NHS Test & Trace disrupting your holiday plans.

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Updated: 18 August 2020