In Safe Hands -
Travel with Confidence

Information from the Operator - Inghams

Travel restrictions are starting to lift around the world, which means that long-awaited holiday may now be a reality. Some of you are starting to think about the holiday you’ve already booked. Others are starting to talk about booking one. Either way, we’ll share with you everything we’re doing to make your holiday as safe as possible:

  • Peace of mind that your money’s safe.

  • Our extra safeguards for your holiday.

Your Money's Safe

If things change and we have to cancel your holiday because of Covid, you can pick another trip, or get a full refund.

COVID-19
REFUND PROMISE

We’re part of a much bigger family of businesses. Our parent company is a large Swiss supermarket and retailer called Migros, so as a group, we’re stronger together.

WE'RE IN A
STRONG POSITION

Reserve your holiday for just £150pp when you book before the end of September. Your final balance will be due 12 weeks before departure.

LOW DEPOSIT

We’ve also scrapped our general amendment fee until the date when the final balance is due. Most of our partners have done this too, giving you the flexibility to make changes.
If any partners do charge a fee, we might have to pass it on though.

*Excluding Santa Breaks Holidays.

NO AMENDMENT FEE

These schemes are backed by the government, so whatever happens, your money is protected.

ABTA & ATOL PROTECTION

With You Every Step

of the Way

We’re available for any advice while you’re thinking about booking, or preparing to go away. Just call us and we’ll help.

PREPARING FOR YOUR HOLIDAY

Once it was clear that destinations were shutting down, and that lockdown was coming, we did the right thing:
 

  • We got everyone home, as fast as possible.

  • We postponed holidays to next year.

  • We happily gave everyone a refund who wanted one.

YOU CAN JUDGE US BY OUR ACTIONS

When you’re on holiday, our local staff will be there to support you if you need it. You’re never on your own.

WHILE YOU'RE AWAY

Lots of you chose to postpone the holidays you’d already booked, which shows how much our customers trust us. We were touched by the vote of confidence during a crisis we’ve never seen before - thank you.

TRUST & EXPERTISE

Useful information about travelling from the UK

 

Be prepared with Covid-19 Travel Insurance

We would highly recommend that you take out additional Covid-19 travel insurance. Many travel insurance policies will no longer cover you as standard if your holiday is disrupted due to Coronavirus, but there are new policies and add-ons appearing on the market that will. Look for ones which will cover you in the event of NHS Test & Trace disrupting your holiday plans.




Updated: 18 August 2020

Dream Of Lapland is a trading name of Dream Of Ltd, which is an Accredited Body Member of Hays Travel Limited, ATOL 5534.

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

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Dream Of Lapland sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P7030. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
 

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0599 or www.abta.com

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Hays Travel Limited are registered in England and Wales with company number 1990682 and VAT number 193167195.
Registered office: 25 Vine Place, Sunderland, Tyne & Wear SR1 3NA.

 

Dream of Lapland is a trading name of Dream Of Ltd. who are registered in Scotland with company number SC539582.
Registered office: Scottcourt House, West Princes Street, Helensburgh G84 8BP.  To view our booking conditions click here.

Contact us:  Email: mail@dreamoflapland.co.uk  |  Tel: 0161 298 7477  |  Our Opening hours: Mon-Fri 0900-1800 | Sat-Sun 0900-1300
 

© 2020 Dream Of Ltd.