In Safe Hands -
Travel with Confidence

Information from the Operator - Inghams

Travel restrictions are starting to lift around the world, which means that long-awaited holiday may now be a reality. Some of you are starting to think about the holiday you’ve already booked. Others are starting to talk about booking one. Either way, we’ll share with you everything we’re doing to make your holiday as safe as possible:

  • Peace of mind that your money’s safe.

  • Our extra safeguards for your holiday.

Your Money's Safe

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COVID-19
REFUND PROMISE

If things change and we have to cancel your holiday because of Covid, you can pick another trip, or get a full refund.

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WE'RE IN A
STRONG POSITION

We’re part of a much bigger family of businesses. Our parent company is a large Swiss supermarket and retailer called Migros, so as a group, we’re stronger together.

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LOW DEPOSIT

Reserve your holiday for just £150pp when you book before the end of September. Your final balance will be due 12 weeks before departure.

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NO AMENDMENT FEE

We’ve also scrapped our general amendment fee until the date when the final balance is due. Most of our partners have done this too, giving you the flexibility to make changes.
If any partners do charge a fee, we might have to pass it on though.

*Excluding Santa Breaks Holidays.

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ABTA & ATOL PROTECTION

These schemes are backed by the government, so whatever happens, your money is protected.

With You Every Step

of the Way

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PREPARING FOR YOUR HOLIDAY

We’re available for any advice while you’re thinking about booking, or preparing to go away. Just call us and we’ll help.

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YOU CAN JUDGE US BY OUR ACTIONS

Once it was clear that destinations were shutting down, and that lockdown was coming, we did the right thing:
 

  • We got everyone home, as fast as possible.

  • We postponed holidays to next year.

  • We happily gave everyone a refund who wanted one.

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WHILE YOU'RE AWAY

When you’re on holiday, our local staff will be there to support you if you need it. You’re never on your own.

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TRUST & EXPERTISE

Lots of you chose to postpone the holidays you’d already booked, which shows how much our customers trust us. We were touched by the vote of confidence during a crisis we’ve never seen before - thank you.

Useful information about travelling from the UK

 

Be prepared with Covid-19 Travel Insurance

We would highly recommend that you take out additional Covid-19 travel insurance. Many travel insurance policies will no longer cover you as standard if your holiday is disrupted due to Coronavirus, but there are new policies and add-ons appearing on the market that will. Look for ones which will cover you in the event of NHS Test & Trace disrupting your holiday plans.




Updated: 18 August 2020